Loyalty Reconciliation

Stop Losing Revenue to Loyalty Accounting Errors

Automatically process loyalty statements, calculate expected reimbursements, and update your PMS with accurate redemption revenue—without manual intervention.

Calculate expected reimbursements automatically
Match loyalty statements to PMS transactions
Update GL entries with accurate redemption revenue
Track discrepancies across all major brands
See How Much You're Missing

Monthly Reimbursements

January 2025

Marriott Bonvoy

156 redemption stays

$18,420.00

Matched

Hilton Honors

89 redemption stays

$12,350.75

Matched

IHG Rewards

42 redemption stays

$5,890.50

Review needed

Reimbursement Variance Detected

IHG Rewards-$245.50

Expected

$5,890.50

Statement

$5,645.00

3 stays missing from statement
Rate variance on 2 redemptions

How Loyalty Revenue Is Recovered

Loyalty reconciliation runs automatically, processing statements and calculating expected reimbursements to ensure accurate revenue recognition.

Step 1

Process Loyalty Statements

Statements from Marriott, Hilton, IHG, and other loyalty programs are automatically ingested and parsed.

Marriott BonvoyProcessed
Hilton HonorsProcessed
IHG RewardsProcessing
Step 2

Calculate Expected Amounts

Expected reimbursements are calculated based on PMS stays, redemption rates, and program agreements.

Redemption Stays287
Avg. Rate$127.50
Expected Total$36,592.50
Step 3

Flag Variances & Update GL

Discrepancies are flagged for review while matched transactions automatically update your GL entries.

GL Updated

284 stays synced to accounting

Variances Found

3 stays require review

Accurate Redemption Revenue, Every Time

Stop guessing on loyalty reimbursements. Get precise calculations and automatic GL updates for all your loyalty programs.

Match statement amounts to PMS redemption stays
Calculate expected reimbursements automatically
Update GL entries with proper revenue recognition
Track variances across Marriott, Hilton, IHG, and more
Maintain complete audit trails for disputes

98.5%

Match Rate

Automated Statement Matching

Manual loyalty reconciliation eliminated from your accounting workflow

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Custom Workflows

Build bespoke AI automations tailored to your unique operational needs

Ready to Transform Your Hotel Operations?

See how automated loyalty reconciliation can ensure accurate reimbursements and eliminate manual statement processing.

Book a Demo